Housing & Accommodations

Find help with searching, booking, and managing accommodation listings

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Ride Sharing

Learn about finding rides, safety features, and payment options

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Account & Profile

Manage your account settings, verification, and profile information

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Safety & Security

Learn about our safety measures and how to stay secure on the platform

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Housing & Accommodations

How do I search for accommodations?

Use the search feature in the app to filter by location, price range, room type, and amenities. You can also browse by university or use map view to see properties near your campus.

Are all listings verified?

We work to verify listings through our review process. Look for the "Verified" badge on listings. We encourage users to report any suspicious or inaccurate listings.

How do I contact property owners?

Use the in-app messaging system to contact property owners directly. This keeps all communication secure and within the platform for your safety.

Ride Sharing

How does ride sharing work?

Connect with fellow students going to similar destinations. Share costs and travel safely together. The feature is currently in beta testing and will be available soon.

Is ride sharing safe?

Safety is our priority. All users are verified students, and we include features like real-time tracking, emergency contacts, and user ratings.

Account & Profile

How do I verify my student status?

Upload your student ID or use your university email address during registration. Verification helps maintain a trusted community of students.

Can I change my university?

Yes, you can update your university information in your profile settings. You may need to re-verify your student status for the new institution.

Safety & Security

How do you protect my personal information?

We use industry-standard encryption and security measures to protect your data. We never share personal information without your consent.

How do I report inappropriate behavior?

Use the report feature in the app or contact our support team immediately. We take all reports seriously and investigate promptly.

Still Need Help?

Can't find what you're looking for? Our support team is here to help.